Frequently Asked Questions

Please send an email to support@paviyo.com if you want to cancel an order
or if you want to change it! We have no way to stop the shipment once the 
carrier has picked it up from our warehouse. We thank you for your
understanding and appreciate your patience!

We apologize for the inconvenience. Just email us at: support@paviyo.com with your order number and we will refund your money or replace the product for free!

We are always here for our customers!

If you need to change your order, please send us an email within 2 hours of purchase to 
support@paviyo.com and we will make the necessary changes.

Once your order is sent out, you will receive an email with the tracking code.

Send us an email with the order number and we will send you all the information you need.

All orders are processed within 1-2 days.
Orders are not delivered on weekends or holidays.
Delivery takes between 6 and 10 days.