FAQ
How long do I have to wait for the order?
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Delivery takes between 4 and 10 days.
Will I receive a tracking code?
Once your order is sent out, you will receive an email with the tracking code.
Can I return items if they do not fit?
We, at paviyo, are more than just convinced of our products. That's why we offer a 30day trial period in which you can return your products without giving a reason and immediately get a full refund.
How are the products delivered?
All deliveries are shipped CO₂-neutral (climate neutral). Shipping within United States, United Kingdom, Australia, Canada and New Zealand is free of charge. The delivery time is up to 12 working days.
What are the payment options?
We offer all common payment methods.