FAQ
How long do I have to wait for the order?
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Delivery takes between 4 and 10 days.
Will I receive a tracking code?
Once your order is sent out, you will receive an email with the tracking code.
Can I return items if they do not fit?
We, at paviyo, are more than just convinced of our products. That's why we offer a 30-day money back guarantee where you can return your products without giving a reason and get a full refund immediately.
How are the products delivered?
All deliveries are shipped CO₂-neutral (climate neutral). Shipping within United States, United Kingdom, Australia, Canada and New Zealand is free of charge. The delivery time is up to 12 working days.
Which payment options do you provide?
We offer all common payment methods.
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30 Days Warranty
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Free Shipping
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Secure Payment
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24h Support